The Flat-Rate, Zero-Callout
Geeks on Wheels Alternative.
Say goodbye to $150+/hr mobile van meters and costly travel callout surcharges. Fast, encrypted remote diagnostics and Windows 11 installs across New Zealand today.
How We Compare to Geeks on Wheels® & In-Store Shops
Side-by-side comparison of fixed rates, travel charges, and turnaround speed.
| Service Attribute | pcrepair.support | Geeks on Wheels® / Retail |
|---|---|---|
| Pricing Model | Flat Rates ($79 – $149 NZD) | $140 – $180+ / hour + Callout Fee |
| Travel / Callout Fee | $0 (100% Remote over UFB Fibre) | $45 – $75 Travel / Callout charge |
| Windows 11 Clean Install | $149 NZD Flat (Fully Debloated) | $220 – $320+ NZD (Hourly Billable) |
| Turnaround Time | Same-Day (30–60 Minutes) | Wait 2–4 days for mobile van arrival |
| Security & Transparency | Watch every mouse movement live on screen | Person in your private house or office |
| Diagnostic Guarantee | 100% No Fix, No Fee Guarantee | Charged callout fee regardless |
Three simple steps to a fixed machine.
Book Your Time Slot
Select your issue category and preferred session length (£19.99–£49.99). Pick an immediate or scheduled slot.
Connect in 1 Click
At your session time, open our secure connection client (or Windows Quick Assist) and share your 6-digit session PIN.
Problem Solved
Sit back while our UK-certified technician fixes the issue live on screen. Test everything before we disconnect.
Absolute transparency. Zero unattended access.
We understand granting remote access requires trust. Our entire support infrastructure is engineered around your control.
100% On-Screen Visibility
You watch every cursor movement and action in real-time. You can pause or terminate the remote connection with a single click at any second.
Zero Residual Software
We use temporary, one-time secure session tools (Windows Quick Assist, AnyDesk). Once the session ends, our access is permanently revoked.
No Fix, No Fee Guarantee
If our engineer is unable to diagnose or solve your stated computer issue, your upfront payment is refunded in full automatically.
Geeks on Wheels Alternative FAQs
Why choose pcrepair.support instead of Geeks on Wheels or Noel Leeming?
Geeks on Wheels charges expensive hourly rates with travel callout fees, while Noel Leeming often requires leaving your computer in a retail branch for days. With pcrepair.support, you get instant remote repair over NZ's ultra-fast Chorus UFB fibre for a single, transparent flat fee with zero surprises.
Does remote repair work across both North and South Islands?
Yes! We cover Auckland, Wellington, Christchurch, Hamilton, Tauranga, Dunedin, and rural New Zealand nationwide as long as you have an active broadband or mobile internet connection.
Is remote support safe for my personal banking and passwords?
Completely safe. You maintain complete visual oversight on your monitor the entire time. You can view every window the technician opens and can terminate the connection instantly with one click.
What happens if my computer problem cannot be solved remotely?
You are protected by our 100% No Fix, No Fee guarantee. If our engineer determines that the problem is a burnt power supply or dead hard drive, your payment is refunded immediately in full.